List of template variables are available here.
Hello [GUESTFULLNAME],
Prior to check-in, we require you to provide us with the following information:
Confirmation that you've received & understand the information below
Parking is limited and in high demand. If you require parking, the rate is just $25/day with unlimited in & out privilege. [LINKPARKINGSPOT]
Welcome to [PROPERTYNAME] We are so happy you have chosen to stay here from [FIRSTNIGHT] to [LEAVINGDAY]. Below are check-in instructions and other information you may need. We hope you have a fabulous stay and we have provided a few handy tips to make your time here the most relaxing and enjoyable it can be. If you still have any questions once you’ve looked through the guide feel free to give us a call or text. Because we have several units, don’t forget to mention the property address and suite number you are staying at.
Address: [PROPERTYADDRESS]
**YOUR SUITE NUMBER WILL BE EMAILED TO YOU 24 HOURS PRIOR TO YOUR ARRIVAL**
Phone: [PROPERTYPHONE] (receives SMS text)
Our email address: [PROPERTYEMAIL]
CHECK IN:
Check-in time is anytime after 4:00PM.
Please head to {insert detail} Front Desk (if arriving before 7PM) or [PROPERTYTEMPLATE1] front desk (if arriving after 7PM) to get the keys to your room.
You will receive your keys in an envelope with your name from the [PROPERTYADDRESS] desk ( [PROPERTYADDRESS] desk operates from 9am to 7pm. Past that time key has to be pick up from security front desk at [PROPERTYTEMPLATE1]).
Once you got the keys, you will return at the [PROPERTYADDRESS] Tower and head to your suite.
Take the elevator to your assigned suite numbers to your floor only (Note that the security will unlock access to the elevator).
Remember this is a private apartment not a hotel. If you have any questions, contact us directly. Do not contact front desk as this is the arrangement we have with them.
ENJOY YOUR STAY
NOTE:
The electronic FOB key that comes with the suite key opens the doors to the building, elevator floor and building amenities. Just Scan it on the door-reader anytime to enter.
CHECK OUT:
Latest checkout time is 11:00 AM on the day of your departure.
Please leave the keys and FOB inside the top kitchen drawer.
Please just send us a quick email or text when you are leaving so we can come by, grab the keys and lock up.
PARKING
There is underground parking which you MUST reserve in advance by emailing us or Reserve Online.
Once you have reserved the parking, we will provide you with the designated parking number.
You will need to obtain the garage opener along with the keys from the suite prior to going to the parking.
You can park in front of the building for maximum 5 minutes while obtaining the garage opener & key
The parking entrance is located at end of the building driveway.
To open the garage, drive very close to the garage door and waive the garage opener. The door will open automatically.
Drive down straight and you will see a second garage door that says "Residents Parking".
Drive very very close to the garage door, waive the garage opener to the left side. This should open the door for you.
Then drive to your designated parking spot number.
NOTE:
To go to your suite from the underground parking, please walk to P2 level and go through the door that says "LOFT" to be at the right building. Please DO NOT go to the door that says " The tower" as this is another building.
HOUSE RULES:
Absolutely No Smoking inside the Condo (You will forfeit your full deposit).
No pets allowed.
No parties or loud music (Any noise complaint reported will result in loss of full deposit).
The unit is intended for the use of registered guest (s) only, not for the hosting of events or parties of any kind.
Please remove shoes at the entrance door.
Luggage Storage Services:
Early arrival/Late departure: BagsAway provides luggage storage and will pick-up your bags at your accommodation, and deliver back to you anywhere in the downtown core - Visit BagsAway! PLEASE USE COUPON CODE {insert a custom code}
INTERNET WIFI
Suite WiFi: Network Name: {insert detail} Password: {insert detail}
Lobby WiFi: Network Name: {insert detail} Password: {insert detail}
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Happy Stay,
{your personal details}